Privacy Policy

Zivaxco.com Last Updated: July 7, 2026

Zivaxco ("we," "our," "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website zivaxco.com or place an order with us.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information: Name, phone number, email address, delivery address
Order Information: Products purchased, order value, payment method (Cash on Delivery)
Technical Information: IP address, browser type, device information, pages visited, and time spent on the website
Cookies Data: Information collected through cookies and marketing pixels (Facebook Pixel, TikTok Pixel) to improve your browsing experience

2. How We Use Your Information

We use the information we collect for the following purposes:

Processing and confirming your orders
Coordinating delivery of your products
Communicating with you (order confirmations, delivery status updates)
Providing customer support
Improving our website performance and user experience
Displaying relevant advertisements and offers through Facebook, TikTok, and Google Ads
Preventing fraud and unauthorized activity

3. How We Protect Your Information

We take reasonable measures to protect your personal information, including:

SSL encryption on our website (secure https connection)
Restricting access to personal data to authorized personnel only
Regular monitoring for security vulnerabilities

Please note that no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Delivery Partners: We share necessary information (name, address, phone number) with courier services to fulfill your order
Advertising Platforms: We use pixel data from Facebook, TikTok, and Google to run advertising campaigns and measure their performance
Legal Compliance: If required by law or requested by government authorities

5. Cookies Policy

Our website uses cookies to:

Remember items in your shopping cart
Analyze website usage and traffic patterns
Display relevant advertisements based on your browsing behavior

You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the website.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information (subject to legal obligations)
Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Address: Zivaxco, Dhaka, Bangladesh, 1230
Hotline: 01973367563
Email: info@zivaxco.com

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